Comments, proposals and complaints

In this area you can enter any reports on our products or services.

Any suggestion or comment useful to improve your level of satisfaction is of fundamental importance to us.

For your reports write an email to reclami_servizicontrattualizzati@technisblu.it where, in addition to the description of the action being activated, the following must be indicated:

• the contract complete with all the identification details for which the request is opened;
• the Technis Blu commercial referent;
• a telephone reference and an email where to be contacted.

The management process will be activated only in the presence of all the elements indicated.

Any escalation activities, in case of dissatisfaction with the answers provided, must be carried out as reported in the commercial agreements defined in the contracted service.