Prompt and effective SAP AMS assistance
Technis Blu provides assistance by responding to intervention requests, locally or remotely, through a specialized team, which responds promptly and effectively to customer needs. We are talking about SAP AMS, an acronym that stands for “Application Management Service”.
This service represents the ideal answer to the needs of all those realities of small, medium or large companies allowing them to fully concentrate on their core business. The presence of Technis Blu SAP consultants team allows companies to delegate the arduous task of controlling, maintaining and updating their SAP systems.
Do you need support for the effective use of your SAP system?
Who can request the AMS Assistance service?
Any company that needs immediate application intervention (on a SAP project or module) can request assistance from Technis Blu team.
Through the AMS service, you can request:
- General information about the use of the SAP system;
- Directions or instructions on how to proceed and answers to questions: “How can I do …?”. These are questions related to SAP Standard (which excludes any kind of customization, modification, extension or variation) and non-standard SAP (which includes any custom modification or addition to the SAP product program code);
- Service coverage 5/7 from 9:00 am to 6:00 pm with any extra-hourly services.